Privacy Policy
Last updated: January 25, 2026
This Privacy Policy explains how Sun Shelling (“we,” “us,” “our”) collects, uses, and shares information when you use our website (the “Site”).
1) INFORMATION WE COLLECT
- a) Information you provide
- Contact inquiries: Name, email address, message text, and any optional image or file you choose to upload.
- Orders/checkout: Information needed to fulfill your purchase (such as shipping details), which may be collected during checkout.
- b) Information collected automatically
- Technical data: Device type, browser type, IP address, and approximate location may be logged by our hosting and security providers for performance and security.
- Cookies and similar technologies: Used for essential site functionality and to improve the Site.
2) HOW WE USE INFORMATION
We use information to:
- Respond to inquiries and provide customer support
- Process orders and fulfill purchases (including shipping updates)
- Prevent fraud, abuse, and security incidents
- Maintain and improve the Site (performance, debugging, analytics where used)
- Comply with legal obligations
3) PAYMENT PROCESSING
Payments are handled by third-party payment processors. Sun Shelling does not store full payment card numbers or security codes on its servers. Payment processors handle your payment information under their own privacy policies.
4) EMAIL COMMUNICATIONS
We may send emails related to your orders or inquiries (e.g., confirmations, receipts, responses). Email delivery may be handled by third-party providers.
5) IMAGE UPLOADS
If you upload an image (for example, through a contact form or custom order request), we store it to provide support and fulfill your request. Please do not upload sensitive personal information.
6) SHARING OF INFORMATION
We share information only as needed to operate the Site, such as with:
- Service providers (hosting, storage, payment processing, email delivery, and security)
- Shipping or fulfillment partners when required to deliver orders
- Legal or regulatory authorities when required by law or to protect rights and safety
We do not sell your personal information.
7) DATA RETENTION
We retain personal information only as long as necessary for the purposes described above, including record-keeping, resolving disputes, and complying with legal obligations.
8) SECURITY
We take reasonable measures to protect information. However, no online service can guarantee absolute security.
9) YOUR CHOICES
- You may contact us to request access, correction, or deletion of certain personal information, subject to legal or operational requirements.
- You may opt out of non-essential communications by following unsubscribe instructions where available.
10) CHILDREN’S PRIVACY
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11) CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes become effective when posted on this page.
12) CONTACT
If you have questions about this Privacy Policy, contact us at:
Email: Sunshellingshop-shop@yahoo.com
Or use the contact form on the Site.